Support
Contact us
Email support@lunalogapp.com, or, with Lunalog Pro, write to us in the app under Profile › Support. You can write to us in English.
If Luna says something offensive, harmful or wrong, email support@lunalogapp.com. A person reviews every report.
Subscriptions and refunds
- Lunalog Pro is bought and managed through the App Store. To change or cancel it, open Profile › Subscription in the app, or your App Store subscriptions.
- Bought Lunalog Pro on another device or after reinstalling? Tap Restore on the subscription screen while signed in to the same Lunalog account.
- Refunds are handled by Apple at reportaproblem.apple.com.
Your account and data
- Export your data in Profile › Data controls › Export data.
- Delete your account in Profile › Data controls › Delete account, or see how to delete your account and data.
- Read our Privacy Policy and Terms of Use.
Health
Lunalog gives general nutrition and weight estimates, not medical advice. Check with a doctor before changing your diet. In an emergency, call your local emergency number.