Privacy Policy
Last updated: November 4, 2026
Lunalog is a calorie and nutrition tracking app for iPhone. This policy explains what personal data Lunalog collects, why, who helps us process it, how long we keep it, and the choices you have. If anything is unclear, write to support@lunalogapp.com or use Profile › Support in the app.
The short version
- Lunalog stores what you put into it (meals, photos, weights, goals and chats) so it can track your progress and sync it across your devices.
- Much of this is health data. You agree to us processing it when you create your account, and we use it only to provide Lunalog to you.
- AI features (meal analysis, chatting with Luna by text or voice, and her daily insights) send what you share, plus the context Luna needs, to our AI provider, Anthropic. In voice mode, the text of Luna’s replies also goes to Inworld, which turns it into her voice. Dictation and what you say in voice mode are turned into text on your phone and never leave it as audio. Nothing is sent to them until you allow it in the app, and you can withdraw that at any time by emailing support@lunalogapp.com.
- Lunalog has no ads. We don’t sell your data, don’t track you across other companies’ apps or websites, and don’t use your data to train AI models.
- Our service providers store data in the United States, with the safeguards EU law requires.
- You can view, correct, export and delete your data, and delete your account, in the app.
Who is responsible for your data
Lunalog is developed and run by an independent developer in the Czech Republic, who is the controller of your personal data under the EU General Data Protection Regulation (GDPR) and is named as the seller on Lunalog’s App Store page. In this policy, “we”, “us” and “our” mean Lunalog’s developer.
You can contact us about privacy at any time at support@lunalogapp.com or in the app under Profile › Support.
Lunalog is a small independent project and hasn’t appointed a data protection officer. Your message goes straight to the developer.
The data we collect
We collect data you give us, data created as you use Lunalog, and data from services you choose to connect: Apple or Google for sign-in, Apple Health, and the App Store for subscriptions. Lunalog can’t work without an account and the information you log.
Account details. Lunalog has no passwords. You sign in with Apple, with Google, or with a one-time code we email to you. Apple and Google share your name, your email address (with Sign in with Apple this can be a private relay address) and an account identifier with us. With email sign-in we receive only your email address. We keep basic account records, such as when you created your account and last signed in or used the app, and technical details of your sign-in sessions, such as IP address and device type, to keep your account secure.
Profile and body information. During setup and in Profile › Personal info you can give us your date of birth, sex or gender, height and weight, your goal (lose, maintain or gain weight), goal weight, weekly pace, daily calorie budget and macro targets, and preferences such as units and time format. Other setup answers, such as how you heard about Lunalog, your diet style, how often you work out or your biggest obstacle, are only used on your device to tailor setup and your starting plan, and aren’t saved to your account.
Food logs. The meals and ingredients you log (names, descriptions, times, portions, calories and nutrients), the text or dictation you used to describe them, details of AI estimates (such as an estimate’s reasoning and confidence), your saved meals and foods, and your daily and monthly summaries.
Photos. Meal photos, progress photos (photos of your body that you take to track changes) with their captions and albums, and photos you attach to chats or support messages. Progress photos can be especially sensitive. They’re stored privately and are never sent to our AI provider unless you attach one to a chat yourself.
Weight and progress. Weight entries you log or import, your body plans and their history, and values we calculate from your data, such as your estimated maintenance calories.
Apple Health. If you turn it on, Lunalog reads your body weight measurements (value, date and time) and no other health data, and can add the nutrition of the meals you log to Apple Health. See “Apple Health” below.
Voice. When you dictate a meal or a message, or talk to Luna in voice mode, your phone’s own speech recognition turns what you say into text on the device. The audio is never sent to us or to any provider, and the temporary recording on your device is deleted.
Chats with Luna. Your messages, Luna’s replies, photos and meals you attach, reactions, chat titles, and any custom instructions or notes you give Luna. Chats sync so you can continue on another device.
Drawings and streaks. Your Drawings collection, streak days, gems, chests and related preferences.
Subscription information. Whether you have Lunalog Pro, which plan you’re on, trial or introductory offer status, renewal and expiry dates, and purchase events. Payments are handled entirely by Apple. We never see your payment card details.
Support conversations. When you contact us in Profile › Support, we receive the topic and subject you choose, your messages, photos you attach, and technical details that help us troubleshoot: app version, iOS version, device model, time zone and region setting. When you email support@lunalogapp.com, we receive your email address and name as your email app sends them, the subject, your message and up to four attached images.
Notification token. If you turn on notifications for support replies, your iPhone’s push notification token (an identifier Apple gives Lunalog on that device) is stored with your account, so we can tell you when we’ve answered.
In-app messages. We sometimes show messages in the app, such as news, a required update or a gift. We record when you’ve seen a message so we don’t show it again.
Usage analytics. The app sends our analytics provider, PostHog, events about how you use Lunalog: for example when the app is opened, how long a session lasts, which screens and onboarding pages you view, when you see the paywall or subscribe, and when features such as meal logging, the camera, dictation, chat or voice mode are used. Events carry technical details about the app and your iPhone (app version, iOS version, device model, screen size, language, time zone and whether you’re on Wi-Fi or cellular), and some carry details like which AI model was used, the number of tokens and images, or an error code. Of your onboarding answers, only where you heard about Lunalog and whether you’ve used other apps are sent. Before you have an account, events carry a random ID made on your iPhone; when you sign in, they’re linked to your random account ID. Events never include your name, email, meals, photos, messages or health values.
Security and technical data. To protect Lunalog and keep AI costs fair, our servers keep limited technical records: a keyed, one-way hash of your IP address (never the address itself) for rate limits, and AI usage metadata (the feature, model, number of tokens, images or characters of speech, the result status and the time), but never your prompts, photos or Luna’s replies. Our hosting providers also keep short-lived server logs, which can include IP addresses.
What we don’t collect. We don’t collect your precise location, contacts, browsing history or advertising identifiers (such as Apple’s IDFA), and Lunalog contains no advertising or cross-app tracking tools. If a photo you choose contains location information from your camera, we don’t read or use it.
What stays on your device
- Lunalog keeps a copy of your data in a database on your iPhone so the app is fast and works offline. Your sign-in session is kept in the iOS Keychain and can’t be restored onto another device from a backup. Signing out doesn’t necessarily remove the local copy; deleting the app does.
- Reminders (meal, streak, weigh-in, progress-photo and free-trial reminders) are scheduled on your iPhone. The only notifications our servers send are replies to your support requests, and only if you’ve turned them on. We don’t send marketing notifications.
- Home Screen and Lock Screen widgets show your daily totals from data stored on your iPhone.
- When Lunalog lines up progress photos (for example in a timelapse or a comparison), it detects the position of faces and bodies on your iPhone with Apple’s Vision framework. We never receive this information.
- When Luna reads a reply aloud, your iPhone’s built-in text-to-speech is used.
How we use your data and why
The GDPR requires a legal basis for each purpose, which we list too.
- Creating and securing your account: signing you in, keeping you signed in and protecting your account. Legal basis: performing our contract with you (Art. 6(1)(b) GDPR).
- Providing Lunalog: storing and syncing your logs, photos, weights, plans, chats, Drawings and settings, and calculating your calorie budget, trends and estimates. Legal basis: contract (Art. 6(1)(b)) and, for health data, your explicit consent (Art. 9(2)(a)).
- AI features: meal analysis, AI edits, chatting with Luna by text or voice, and her daily insights. Legal basis: your consent, which you give in the app before your first AI request (Art. 6(1)(a) and, for health data, Art. 9(2)(a)).
- Apple Health: importing your weight and adding your meals’ nutrition to Apple Health. Legal basis: your explicit consent (Art. 9(2)(a)), which you give by turning it on and granting permission.
- Subscriptions: checking whether you have Lunalog Pro and unlocking paid features. Legal basis: contract (Art. 6(1)(b)).
- Support: answering your questions, fixing problems and, if you’ve turned it on, notifying you when we reply. Legal basis: contract (Art. 6(1)(b)) and our legitimate interest in helping users and improving Lunalog (Art. 6(1)(f)). If you include health details in a message, we process them based on your explicit consent (Art. 9(2)(a)).
- In-app messages: telling you about updates, changes and gifts. Legal basis: contract (Art. 6(1)(b)) and our legitimate interest in keeping you informed (Art. 6(1)(f)).
- Analytics: understanding how Lunalog is used so we can improve it. Legal basis: our legitimate interest in improving Lunalog (Art. 6(1)(f)). You can object at any time (see “Your rights”).
- Security and reliability: preventing abuse, fraud and excessive AI use, enforcing usage limits, fixing errors and keeping a record of who on our side accessed your account. Legal basis: our legitimate interest in running a safe, reliable and affordable service (Art. 6(1)(f)).
- Legal compliance and claims: responding to valid legal requests, keeping records of privacy requests, and establishing or defending legal claims. Legal basis: legal obligation (Art. 6(1)(c)) and legitimate interests (Art. 6(1)(f)); for health data, Art. 9(2)(f).
We don’t use your data for advertising or marketing, and we don’t sell it. We don’t make decisions about you based solely on automated processing that have legal or similarly significant effects on you. Your calorie budget and AI estimates are suggestions that you can always change.
Your consent for health data
Your diet, weight, body measurements and body photos can reveal information about your health, so the GDPR treats them as a special category of personal data. When you create your account, the sign-in screen asks you to agree to this policy, including that Lunalog keeps this data to provide Lunalog. Continuing gives your explicit consent. Lunalog can’t store or sync your logs without it. Sending data to our AI providers for AI features needs a separate consent, which the app asks for before your first AI request (see “AI features”).
You can withdraw this consent at any time by deleting your account (see “How to delete your account and data”). You can also delete individual entries, photos or chats whenever you want. Withdrawing consent doesn’t affect processing that took place before.
AI features
Who processes the data. Our AI features are powered by Anthropic, PBC (USA). In voice mode, Luna’s spoken replies are created by Inworld (Theai, Inc., USA). Both process the data as our service providers under data processing agreements. We may change providers to keep Lunalog accurate and affordable, and will update this policy when we do. Your phone never sends data to them directly: requests go to our backend, which checks your subscription and usage limits and forwards each request to one provider using our account.
Your consent. Before Lunalog sends anything to our AI providers, the app shows what is sent and asks for your permission. Your answer is stored with your account and applies on all your devices. If you choose Not now, nothing is sent and you can still log meals by hand. To withdraw it, email support@lunalogapp.com from your account’s address or write to us in Profile › Support. We turn AI features off for your account, and the app asks for your permission again before any new AI request.
What we send, and when.
- Meal analysis: the photos you choose and any description you type or dictate.
- AI edits of meals and ingredients: the meal or ingredient you’re editing and the change you ask for.
- Voice mode: what you say is turned into text on your phone and sent like a chat message. To speak Luna’s reply, its text and the voice you chose in Luna settings go to Inworld. Inworld doesn’t receive your account ID or any other detail about you.
- Chat with Luna: your message, any photos or meals you attach, and the context Luna needs to answer well: your calorie and macro targets and units, your active body plan (goal, start and goal weight, pace, daily budget and dates), your latest weight and maintenance estimate, relevant meal logs and weight history, your plan history, matching snippets from earlier chats, the recent conversation, any custom instructions or notes you’ve given Luna, and the current date and time.
- Chat titles and daily insights: the relevant messages, or your meal logs and summaries for the period concerned. While AI features are on, Luna writes her daily message automatically once a day from your last 12 weeks of meals and weights, with the same targets, plan and saved memory as chat.
What we don’t send. Luna never sends your name, email address, date of birth, sex or gender, or height. Progress photos are never sent unless you attach one to a chat yourself. With text and photo requests we include a one-way hash of your random Lunalog account ID, never your name or email, so the provider can help detect misuse of its service.
How our AI providers handle your data. Neither provider uses data sent through its API to train its models. Each may keep requests and responses for a limited time to provide the service and detect abuse before deleting them; for Anthropic that is up to 30 days. Anthropic may keep a request its safety systems flag as misuse for up to 2 years, and either provider keeps data longer when the law requires it.
What we keep. Our AI logs contain only the usage metadata described above, never your prompts, photos or Luna’s replies. The results, such as a meal’s estimated nutrition or Luna’s reply, are saved to your account like the rest of your logs.
Accuracy. AI makes mistakes. Nutrition estimates can be wrong, and Luna is an AI, not a person and not a health professional. Please see our Terms of Use. If Luna says something offensive, harmful or wrong, email support@lunalogapp.com. A person reviews every report.
Apple Health
Lunalog can import body weight from Apple Health and add your meals’ nutrition to it. Both are optional and stay off until you turn them on.
- What Lunalog reads. Only body weight.
- What Lunalog writes. If you turn it on in Profile › Apple Health, Lunalog adds each meal you log to Apple Health: its calories; its protein, carbs and fat; and its micronutrients (fiber, sugar, sodium, cholesterol, saturated and unsaturated fat, caffeine, vitamins and minerals), with the meal’s name and time. Calories, macros and micronutrients each have their own switch. When you edit or delete a meal from the last 30 days, Lunalog updates or removes its entries in Apple Health too.
- How we use it. Imported weights go into your Weight Log and are used for your progress charts, trends and maintenance estimates. Once you allow AI features, they can also be part of the context sent to our AI providers when you chat with Luna or she writes her daily message.
- Where it’s stored. On your iPhone and in your Lunalog account, so it’s available on your other devices.
- What we never do. We don’t use health data for advertising or marketing, sell it, share it with advertisers or data brokers, send health values to analytics, or use it to train AI models.
- Your control. You can turn importing and each kind of writing on or off in Profile › Apple Health, and revoke access at any time in the Health app under your profile › Apps › Lunalog. Turning importing off doesn’t delete weights already imported; delete them from your Weight Log or by deleting your account. Turning writing off stops new entries; entries Lunalog already added stay in Apple Health until you delete them there.
Who can see your data
Lunalog has no social features, so other users can’t see your data.
On our side, people only access your data when needed: to help with a request you made, to investigate a security problem or misuse, or when the law requires it. Support requests are handled in Lunalog’s internal support tool by the developer and anyone who helps with support, who are bound to confidentiality. The tool shows support conversations and the photos sent with them, the name and email address on your account, whether you have Lunalog Pro, when your account was created and last used, and the technical details sent with a request. It doesn’t show your meals, photos, weights, body details or chats. Support staff can add internal notes to a request and can stop someone from contacting Support if they abuse it. Only if you’ve turned on Luna AI, the support tool can ask Anthropic to help draft a reply, sending your request’s messages, our internal notes and your subscription status, never your name, email address or device details. Requests sent by email never go to Anthropic. A person reads and sends every reply.
Every action in the support tool, including opening your request or looking up your account, is recorded in an access log that only the developer can read. The log is deleted after 1 year.
Who we share data with
We don’t sell or rent your personal data, and we don’t share it with advertisers or data brokers. We share it only with the service providers that help us run Lunalog, and with Apple and Google as described below.
Our service providers process your data only on our instructions, under data processing agreements that require them to protect it at least as well as this policy does:
- Supabase, Inc. (USA): sign-in, our database, cloud sync, private storage for support photos, and the backend functions that relay AI requests and photo transfers. Our Supabase project runs in Amazon Web Services data centers in the United States (Ohio).
- Backblaze, Inc. (USA): private, encrypted storage for your meal, progress and chat photos, in Backblaze’s US East region.
- Anthropic, PBC (USA): AI processing for the AI features you allow (see “AI features”), and, if you’ve allowed AI, drafting support replies.
- Inworld (Theai, Inc., USA): turning Luna’s replies into speech in voice mode (see “AI features”).
- Superwall (USA): subscription management. Superwall receives your random account ID, purchase information from the App Store, and from its software in the app your device identifier, device and app details, IP address and events such as opening the app or the paywall, and tells us whether your subscription is active. We don’t give it your name or email address.
- PostHog, Inc. (USA): product analytics. PostHog receives the events described above with your random account ID, or before sign-in a random ID made on your iPhone. It also receives your iPhone’s IP address when events are sent; the app asks PostHog not to derive a location from it.
- Cloudflare, Inc. (USA): hosts this website, receives email sent to support@lunalogapp.com and passes it to our support system, and runs the network in front of our backend.
- Resend, Inc. (USA): sends our emails, such as replies to your support emails and sign-in codes.
Apple and Google also process data as independent controllers, under their own privacy policies:
- Sign-in: Sign in with Apple and Google Sign-In confirm your identity to us.
- Purchases: the App Store handles subscriptions and payments, including your payment details.
- Health: Apple Health keeps your health data. Lunalog reads only body weight and writes only your meals’ nutrition, each only when you allow it.
- Notifications: if you turn on support-reply notifications, Apple’s push notification service delivers them to your iPhone. A notification says only “Lunalog Support replied”; the reply itself is in the app.
- Connection check: to tell whether you’re online, the app loads a small test page from apple.com, which means Apple receives your IP address.
We may also disclose data when the law requires it (for example, a valid court order), to protect the safety, rights or property of our users, us or others, or if Lunalog is transferred to a new owner, in which case this policy continues to apply to your data and we’ll tell you in advance.
International data transfers
The service providers above are based in, or store data in, the United States, outside the European Economic Area. We transfer data there only with the safeguards the GDPR requires: the European Commission’s adequacy decision for the EU–U.S. Data Privacy Framework, for providers certified under it, and otherwise the European Commission’s Standard Contractual Clauses in our providers’ data processing agreements.
We add further protections: encryption in transit and at rest, private storage with strict access control, and a random account ID instead of your name or email when we send data to our AI, analytics and subscription providers. You can ask us for more information or a copy of the safeguards.
How long we keep your data
- Your account and content (profile, settings, logs, photos, weights, plans, chats and Drawings): as long as you keep your account. You can delete individual items at any time. If your subscription ends, we keep your data so you can still view, edit, export or delete it.
- Voice recordings: not stored or sent anywhere; your phone turns speech into text on the device.
- AI usage metadata: 14 days.
- AI cost records (feature, model, token counts and cost, used for budgeting): 90 days; when you delete your account they’re no longer linked to you. Your monthly AI usage totals, used for usage limits, are kept up to 400 days and deleted with your account.
- Rate-limit records (your account ID or a one-way hash of your IP address): most are deleted within 14 days, and all are deleted when you delete your account.
- Deletion markers (only the ID and time of an item you deleted, so your other devices remove it too): 90 days for meals, weights and progress photos. Markers for deleted chats and body plans are kept until you delete your account.
- Purchase records (product, price, store, dates and your account ID): as long as your account exists. They’re deleted with your account.
- Support conversations in the app, including attached photos and our internal notes: as long as your account exists, unless you delete the conversation or ask us to delete it sooner.
- Support conversations by email: until you ask us to delete them. They aren’t tied to your account, so deleting your account doesn’t remove them automatically; ask us and we will.
- Push notification tokens: until you turn support-reply notifications off, sign out on that device, or delete your account.
- Support access log (who on our side opened your requests or looked up your account, and when): 1 year, also after you delete your account.
- Analytics events: until you delete your account. Events from before you sign in are linked to your account when you do. Events from an iPhone that never signs in, or that is signed out, carry only a random ID made on that iPhone and are kept until our analytics provider’s retention period ends.
- Server logs at our hosting providers: a short period set by each provider.
- Data held by our AI providers: for a limited time under their policies (up to 30 days at Anthropic), longer for requests flagged as misuse or where the law requires it.
- Records of privacy requests (for example, when you asked for deletion and what we did): 3 years, so we can show we handled them properly.
How we protect your data
- All data travels over encrypted connections (HTTPS/TLS).
- Our providers encrypt stored data. Photos are kept in a private storage bucket with server-side encryption and can only be transferred through short-lived, access-checked requests that our backend authorizes.
- Database rules ensure each account can access only its own data.
- For rate limits we store a keyed one-way hash of IP addresses, never the address itself.
- Our AI, analytics and subscription providers receive a random account ID, not your name or email.
- Deleting your account requires confirming your identity again with Apple, Google or a code we email you.
- Access by our support staff is limited to the support tool and recorded in an access log.
Lunalog isn’t end-to-end encrypted, and no system is perfectly secure. If a personal data breach is likely to put your rights at risk, we’ll notify the data protection authority within 72 hours and tell you without undue delay where the law requires it. Exports you save from Lunalog aren’t encrypted, so keep them somewhere safe.
Your rights
Under the GDPR you have the following rights. You can use most of them directly in the app:
- Access: see your data in the app, and export it with Profile › Data controls › Export data. The export is a ZIP file with your meal and progress photos and a readable JSON file of your meals, saved meals and foods, weights, plans, progress-photo details, settings (including Luna’s instructions and notes) and chats with Luna. It doesn’t include your Personal info, chat photos, Drawings or support conversations. We’ll send you a complete copy of all your data on request.
- Rectification: edit meals, weights and plans in the app, and your name, date of birth, gender and height in Profile › Personal info.
- Erasure: delete individual items in the app, or delete your whole account (see below).
- Restriction: ask us to pause using your data while we look into a concern, such as its accuracy.
- Portability: export your data in a machine-readable format with Export data, or ask us for a copy.
- Objection: object to processing based on our legitimate interests, such as analytics, by contacting us. We’ll stop unless we have compelling legitimate grounds or need the data for legal claims.
- Withdrawing consent: email support@lunalogapp.com to turn off AI features, turn off Apple Health in Profile › Apple Health or in the Health app, or withdraw your health-data consent by deleting your account. Withdrawal doesn’t affect processing that took place before.
- Complaints: you can complain to the data protection authority in the EU country where you live or work, or to the Czech Office for Personal Data Protection (uoou.gov.cz). We’d appreciate the chance to sort things out first.
For anything you can’t do in the app, contact us via Profile › Support or support@lunalogapp.com. It’s free, and we’ll respond within one month; if a request is complex we may extend this by up to two more months and will tell you why. We may need to confirm it’s really you first, for example by asking you to write from the signed-in app or from the email address linked to your account.
How to delete your account and data
You can delete your Lunalog account and the data linked to it at any time, free of charge.
In the app
- Open Lunalog and go to Profile › Data controls.
- Tap Delete account and confirm.
- Confirm your identity when asked: with Apple or Google if you use one, otherwise with a code we email you.
Deletion starts immediately and usually finishes within a few hours.
By email
Email support@lunalogapp.com from the email address linked to your Lunalog account, with the subject “Delete my Lunalog account”. If you signed in with Apple and chose to hide your email, include the relay address Apple created for Lunalog (you’ll find it in your Apple Account settings under Sign in with Apple). We’ll confirm the request by writing to the address linked to your account and complete the deletion within 30 days.
What we delete
- Your account, sign-in identity, profile, Personal info and settings
- Your meals, saved meals and foods, summaries, weights, body plans, progress photos with their captions and albums, chats, Drawings and streaks, in-app support conversations with their photos, and push notification tokens
- All your photo files in storage, with a second pass about an hour later to catch any late uploads
- Your analytics profile and events at PostHog, and your purchase record at Superwall, which Superwall erases 25 days later
- Lunalog’s access to your Apple Account, if you used Sign in with Apple
- The local copy on the iPhone you used to delete your account
What we keep, and for how long
- A minimal deletion record (its status, timestamps and a one-way hash of your account ID, not the ID itself) for 90 days, to complete the deletion and show that it happened
- Records no longer linked to you: AI cost records (up to 90 days), and store events that reach us after your account is deleted (for example a renewal of a subscription you didn’t cancel), kept for our accounting
- Entries in our support access log, for 1 year
- Support conversations you had with us by email, until you ask us to delete them
- Your random account ID in the recipient list of any in-app message we sent you
- Copies in our providers’ encrypted backups, until they’re overwritten in the normal backup cycle
- Requests our AI providers received in the last 30 days, which they delete under their own policies
- Purchase records Apple keeps under its own policies
- If you asked by email, a record of your request for 3 years
Important: deleting your account doesn’t cancel your subscription. Cancel it in your App Store subscription settings first, or you may continue to be charged. If you used Lunalog on other devices, delete the app there to remove its local copy.
Children
Lunalog is for adults aged 18 and over. We don’t knowingly collect personal data from anyone under 18. If you believe someone under 18 has given us personal data, contact us and we’ll delete it.
Permissions and your choices
Lunalog asks for iPhone permissions only when you use a feature that needs them. You can change them at any time in Settings:
- Camera: for meal, progress and chat photos
- Photos: you choose specific photos with the system photo picker; Lunalog asks to add to your library only when you save a photo
- Microphone: for dictation and voice mode
- Notifications: for reminders and, if you turn them on, support replies
- Apple Health: for importing body weight and adding your meals’ nutrition
We don’t send marketing emails or marketing notifications.
This website
lunalogapp.com doesn’t use cookies, analytics or tracking. Cloudflare, which hosts it, processes your IP address to deliver the pages and protect the site.
Changes to this policy
We’ll update this policy when Lunalog or the law changes, and the date at the top shows when it last changed. If we make significant changes, we’ll tell you in the app before they take effect and, where a change needs your consent, ask for it again.
Contact
Email support@lunalogapp.com, or use Profile › Support in the app.